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Information for patients and visitors concerning coronavirus (COVID-19)

Published on 06.03.20
COVID-19 Screening
  • RDV Screening is by appointment only
  • Motif Please respect the reasons for consultation
  • Enfant Children under age 12 are tested by prescription only
  • 48h Test results are sent only by text within 48 hours
Protective measures
  • Seul Restrictions about accompanying people are now lifted
  • Avance We still recommend not to arrive too early before your appointment
  • Masque Face masks are no longer required.
  • Main Disinfecting your hands is still required
  • Distance Keep on maintaining social distancing in the waiting room and reception area when you can
  • Tousse Cough and sneeze into a tissue or into your elbow
  • Maison Stay home if you have suspicious symptoms (fever, congestion, cough, etc.)
  • Visit All restrictions applying to visitors are lifted.
Testing for COVID-19
COVID-19 screening at Hôpital de La Tour is available by appointment only.
On December 8, 2022, the Parliament decided that COVID 19 tests would no longer be financed by the Confederation. From January 1, the costs of SARS-CoV-2 analyses will therefore be reimbursed by the mandatory health insurance upon presentation of a prescription and in certain conditions, and a contribution to the costs (excess and deductible) will be applied. Henceforth, as is the case for other illnesses, the doctor and patient will decide on the strategy to be adopted, from the tests to the treatment. If any symptoms should be observed from January 1, 2023, the test will be reimbursed upon presentation of a prescription for persons eligible for specific medical care and treatment aimed at preventing serious forms of the illness. From January 1, we will therefore adapt our activity to be able to provide medical visits by appointment following which, if justified by your condition, you will be given a prescription and the test will be conducted on site. The reasons giving rise to reimbursement of a medical visit are those indicated on the appointment request form below. Please comply with these and be advised that a check will be conducted upon your arrival at the testing center.

Tests results are sent within 48 hours, by SMS only.

In case of high attendance and if no appointment is available quickly, you can check the availability of the other screening centers: HUG, Clinique de Carouge, Dianalabs Villereuse, Unilabs, LaboMGD.

Due to a new spike in COVID-19 infections, face masks are mandatory again to access Hôpital de La Tour's facilities. Visitors are still welcomed normally without further restrictions.

When to get tested

If you have symptoms AND

  • You are a vulnerable person
  • Or you live with a vulnerable person

Please refer to the current guidelines observed by the Canton of Geneva for more information.

Visitors

Visitors are allowed without any special restriction, during the normal opening hours.

However, visitors to inpatients will once again be required to wear a mask and to take other protective measures, in particular to disinfect their hands. These measures are also obligatory for anyone experiencing respiratory symptoms.

You have an appointment for an outpatient consultation

Outpatient consultations are taking place normally, in compliance with essential health and safety measures. 

If you display symptoms of covid-19, please inform your practitioner and cancel all visits and appointments that are not absolutely needed.

You have a scheduled surgical procedure

Mandatory screening tests are currently suspended. Note however that your doctor can still ask for one in some specific cases.

Completing your screening test

If you are asked to undergo a screening test, please make an appointment online above. Your test must be done 72 to 48 hours before your procedure. You will receive the results of your test by text only. You will be asked to show it when you are admitted to the hospital. If the result is positive, please contact your surgeon directly to discuss how to proceed. 

Symptoms and contact with someone with COVID-19

Please tell your surgeon immediately if you have experienced a fever, cough, difficulty breathing, flu-like symptoms or been in close contact with someone who has had coronavirus (COVID-19) in the seven days before your admission.

In case of questions or concerns

Please contact your surgeon directly if you have any questions or concerns about the scheduling of your procedure. You can also find further information on our website, under your surgeon’s profile or on their surgical speciality page.

Hospitalization for COVID-19

In some cases, COVID-19 patients are treated at Hôpital de La Tour. Specific precautions are in place, adapted to the care they need. 

If you have tested positive for COVID-19 and need urgent medical attention, please call 144, which determines whether hospitalization or at-home care is appropriate.

Vaccination against COVID-19

The vaccination center of the Hôpital de La Tour closed its doors on July 27, 2021.

If you wish to know more about vaccination in Geneva, please click here, or call 0800 909 400 - 7/7 8am-7pm.

For all questions concerning COVID-19 and its development

We recommend that you consult the current cantonal guidelines and the Federal Office of Public Health (OFSP) website. The Swiss government provides a lot of up-to-date information and recommendations.